Page 18 - BOSS Today Issue 48
P. 18

BOSS Today      #48     SPECIAL REPORT













           Another factor that came into play   very little difference in productivity and
          during the boom was that it was,   effectiveness whilst their employees
          inevitably, sales of lower end items   have been working from home for
          that saw the greatest peak, as Shipley   three months. Accordingly, they are
          explains: “Partly that was also due to   now completely re-thinking their whole
          business uncertainty: with so many   infrastructure and capital outlay for the
          question marks over future business   new-look future. So, we are expecting a
          prospects, companies have inevitably   shift in the medium to long term from
          been watching the cash.” Nevertheless,   ‘equipping for working at home’ to   “Demand for these products
          such was the surge in demand that many   building genuine ‘home offices’, because
          end-users were willing to switch products,   it’s one thing working in the kitchen or   is not going to go away, so
          if necessary, just in order to obtain what   spare room for a few days and quite   dealers should look at it as
          they needed: “We have a broad hierarchy   another to be making it a long-term   something they can sell”
          of products within a good/better/best   base. We want to provide workers with
          offering, which means we have plenty   flexible and value-added options as they   Andrew Stacey,
          of choice across all product lines should   transition between working in the office   Commercial Group
          customers need to consider a comparable   and at home.  Things like portable and
          product for one that’s out of stock.’’  compact solutions will be really key for
                                            people who don’t have a lot of room at
          Building Genuine Home Offices     home and need something that they
          Looking to the future, Fellowes are   can easily pack away and transport with
          constantly developing their range in   ease.”
          order to address what they perceive   Stacey agrees: “As home working
          to be the trends that will continue   becomes more de facto is that you are
          or arise as the market moves out of   going to start seeing better quality items
          lockdown: “Businesses are reporting   being ordered. If people are going to be











































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