Page 20 - BOSS Today Issue 42
P. 20

BOSS Today      #42     SPECIAL FEATURE










             SEAN STARKEY
             DURABLE (UK)








             Q:   Which products do Durable offer in   working in recent years, Durable’s   consider offering products that
                the office environments sector?  product ranges are increasingly   add value to a workspace, rather
             A:   Durable offer a huge range of   flexible.                    than choosing cheaper alternatives.
                products for offices, from filing and                          Dealers should adopt solution
                organisation, to desktop products,   Q:   What kind of end-users are most   selling and broaden the sale
                to waste management solutions   likely to buy these products?  through offering a wider product
                and even comprehensive signage   A:   Naturally, anyone who is working   range and by looking at what else
                solutions.                     in an office, but also those in   can be supplied whilst on site.
                                               home office environments and hot
             Q:   Which products in this category   desking situations, as we also have   Q:   What product subcategories should
                have done particularly well for you   many solutions for these.  dealers focus on in 2019?
                this year and why?                                           A:   Growing subcategories, such as
             A:   The new GDPR regulations   Q:   Who is usually the buyer at end-use   agile desk accessories and also
                encouraged a wider awareness   level?                          signage and communication.
                of the need for general security   A:   Many employees are now armed
                in the office and specifically the   with a company credit card and   Q:   How will your range in this
                protection of information. Durable   this buying power across an   category change next year?
                visitor books have performed   organisation has resulted in a wide   A:    In line with changing trends in
                                               range of end-user buyers within   office environments, our products
                                               all departments. Additionally, the   will be increasingly agile and will
                                               FM or Building Manager will also   support collaborative working and
                                               purchase these items.           communication. Colour trends
                                                                               are also changing in offices:
                                             Q:   What kind of dealer is most adept   gone are the days of corporate
                                               at exploiting the opportunities in   dark blues and reds and more
                                               this category?                  vibrant and pastel colours are
                                             A:   Dealers who are open to change   increasingly being welcomed into
                extremely well, as they contain a   make the most of the opportunities   the workplace.
                security sheet which covers the   available in this area. Files and
                personal details of visitors and   folders are now being replaced   Q:   How can Durable support dealers in
                protects the confidentiality of their   with tablets (so-called digitisation),   this category?
                information. Also, our Duraframe   so it make senses to invest more   A:   Durable can offer dealers a wide
                signage and notification systems   time and energy into these new   range of added value support,
                have done well.                products that are increasingly   including marketing tools created
                                               needed by office professionals.  and supplied by our in-house team
             Q:   What have been the recent changes                            and a strong brand presence,
                or innovations in your product   Q:   What advice would you give to   with over half a million online
                range in this category and what   dealers looking to get into selling   impressions every year.
                was the thinking behind them?  these products?
             A:   Our product ranges have developed   A:    There’s a growing awareness of the
                in line with the global evolution of   quality of our office environments
                workplaces. It is estimated that by   and the positive impact that a
                2019, over 59 million tablets will be   high quality workplace has on
                used in business, so Durable have   the wellbeing of employees. As
                developed a range of tablet holders   such, businesses want to invest
                to support their use in the office.   in products that enhance their
                Similarly, with the rise of agile   workplace and dealers should


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