Page 19 - BOSS Today Issue 45

SPECIAL FEATURE BOSS Today #45

Clover Technologies Group

Celine Coleman, Director Of Marketing

Q: How have Clover responded Q: How should dealers answer Q: What assistance can you give to
to customer demands for customer questions about OP dealers on this issue?
sustainability? sustainability in terms of printer A: Clover has built up a library
A: Sustainability has always been cartridges? of information relating to the
our focus and is therefore our A: Before dealers can answer any sustainability of our products,
everyday reality. Clover is the question about sustainability, from the collection programs
largest collector of empties they need to know what they we offer, to details on our
globally (we collect over 3.5 are actually selling to their waste management system and
million units per month), and by customers, so it is imperative the entire circular economic
reusing empty OEM cartridges that they conduct due diligence process. More importantly,
we ensure our products are on their printer cartridge everything is validated by a full
manufactured using the best supplier. OEMs are now more suite of quality, environmental,
possible quality components aggressive in filing lawsuits for CSR and health and safety
and that the plastics are free IP infringement, and it is the certifications and compliances.
from DecaBDE, a banned flame dealer who is primarily at risk in We have published white papers
retardant commonly found in defending these lawsuits. and sustainability reports to
new build compatibles. The same applies for eco- help dealers understand the
The core of Clover’s credentials: it is not enough state of the industry and our
remanufacturing business is for dealers to take a supplier’s sustainability credentials.
the concept of reuse, and we word that they are producing We also have a suite of fully
employ a circular economic sustainable products – they customisable end user marketing
process to ensure as much must insist on proof and have a materials to help dealers get
waste as possible is turned into full understanding of the process the environmental message
a resource. We constantly seek used in the manufacturing of the across to end users. Clover will
productive and economically product they are selling. While help dealers to become WEEE
valuable uses not only for the there are regulations surrounding registered and is happy to do
products we remanufacture the collection and treatment joint end user visits to provide
but for the components and of waste in Europe (principally assurance and more detail on
by-products we generate in our WEEE), there are no government- our sustainability processes.
collections and remanufacturing backed standards that help
business. At every stage in our support the specification or
operations we strive to reuse performance of remanufactured
material and give a second supplies. The industry needs a
life to objects that would workable standard to enable the
otherwise end up in a landfill. sustainability of products to be
In this way, by the very nature defined and measured but, in the
of our operations, we create meantime, Nordic Swan and DIN
sustainability, reduce waste are developing a framework that
to landfill and make a positive can be used to understand the
contribution to the environment. true sustainability of products.

19