Page 18 - BOSS Today Issue 45

BOSS Today #45 SPECIAL FEATURE

Armor UK

Sean Loftus, Head Of UK Sales

Q: What has been the recent trend A: CSR is very much at the heart market. We will also share
in demand for compatible and of what we do. We produce an ideas, product information and
remanufactured cartridges? annual report that we believe is documentation with dealers, if
A: There has been a significant the strongest and most detailed required, to enable them to meet
increase in the market being in the aftermarket sector and and deliver on the CSR demands
flooded by new-build clones/ in many respects we have led of their customers.
compatibles. The volume share the market and driven customer
of remanufactured products demand for sustainable print Q: What will be the trends for
has increased slightly in the cartridges. Our toner cartridges printer cartridges in the next
UK colour laser market, mainly are 100% remanufactured and two years?
because of their quality, lower our flagship OWA brand is a A: The market is moving towards
price, their sustainability complete closed loop solution higher speed and more
credentials and the fact that for toners, with a guaranteed 0% sophisticated devices and
end-users are increasingly going to landfill (we can produce growth will continue with
confident in buying non-original a report that is SGS certified). business inkjet and A3 printers.
products. It gives end-users with a strong The market is still moving more
CSR policy what they are looking towards multifunctional printers
Q: How important is sustainability for in terms of sustainability, (MFP) that will see an increase
in this sector? cost saving and quality. in colour and a reduction in
A: Sustainability is at the heart monochrome volumes, while
of growth in this market and Q: What assistance can you give to inkjet and laser technologies
– because of the ‘Blue Planet OP dealers on this issue? will continue to compete to take
effect’ on attitudes to single use A: It’s down to the individual business from each other. There
plastics – its importance is now choices of each dealer, but if they will be a continued increase in
higher than ever. Of course, want to engage with this, they MPS and digitalization, while
there will always be some people need to educate end-users to Chinese compatibles will still
who will want to take a risk on know the right accreditations, look to flood the marketplace.
new builds/compatibles, but we certifications and eco-labels, But, overall, we believe that
believe that remanufactured although in fact this is often recycling, sustainability and
products are the way to go being driven by their customers’ CSR will have an even greater
in terms of sustainability, requirements anyway. For some influence on purchasing
because they are recycled and end-users, of course, it’s just all behaviour.
use significantly less energy to about the cost of the cartridge
produce. We have one contract and they don’t really care about
stationer customer who is its environmental impact. If
insistent that they do not want dealers do want to offer a truly
to use new builds/compatibles sustainable solution, we can
because of their customer base’s provide a product and solution
CSR policies. which is underpinned by our
industry-leading CSR strategy
Q: How have Armor responded that provides end users with the
to customer demands for most sustainable remanufactured
sustainability? cartridge products on the

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