Page 10 - BOSS Today Issue 45

BOSS Today #45 BOSS INDUSTRY AWARDS

BOSS

MEMBERS’ DAY

The 2019 BOSS Members’ Day and AGM took place at Stationers’ Hall on Tuesday 16 July.
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ver seventy BOSS members gathered Lawson then presented his CEO’s took a few moments to explain the
Oin the august auspices of Stationers’ report on BOSS’s activities for the year, purpose and activities of the Charity,
Hall on a bright summer’s morning giving himself a ‘school report grade’ reporting that over 170 grants had been
in central London, many still basking for success attained in each area of made to more than 60 families over
in the glory of England’s Cricket the Federation’s activities: forums, the past year and giving an example
World Cup victory two days before. regions, Synergy, Leaders of The Future, of how the Charity had helped one
Retiring BOSS Chairman Geoff Betts Rubber Stamp Manufacturers’ Guild, industry colleague who had recently
opened the BOSS innings, commending Writing Instruments Association, been widowed and jobless to get back
Phil Lawson’s tenure and achievements Government & Industry, Plastics, on his feet. Chapman also thanked
as BOSS CEO, and welcoming both Amy BOSS Today, Services and the Awards. previous Charity Chairman Stanley
Hutchinson as new CEO and Simon He concluded by thanking BOSS’s Vaughan for all of his efforts over very
Drakeford as the new Chairman. members, its board and his team, many years, as well as Phil Wesolowski
Drakeford then took over, thanking giving himself an overall mark of ‘B+’. (MD, Staedtler UK) for his assistance in
the audience “for giving applause New BOSS CEO Amy Hutchinson then the recent (and very successful) Charity
before I have started the job” and took to the stage and talked through Day. Chapman concluded by presenting
asking members to ensure that – going some of the experiences she had already a defibrillator – partly funded by
forward – they continued to supply gained in working for membership the Charity – to Amy Hutchinson.
him with feedback which, he explained, organisations. Reminding the audience The first of the day’s business sessions
“should always be regarded as a gift, that “BOSS exists to help its members was led by industry veteran Marc Pinner,
even though – like socks at Christmas – to succeed, and it is essential that it whose presentation on “Developing
it may not always be what was wanted.” also looks to the future”, Hutchinson People For Performance With Effective
In the unexpected absence of retiring explained the needs and aspirations Marketing” was founded on three
Treasurer Rob Jenkins, Phil Lawson of Millennials and pointed out that key messages: marketing, people and
presented the Federation’s accounts our industry should be addressing performance. Pinner explained that
for the year, which showed that, these by facilitating connections, driving marketing (which he defined
financially, BOSS continues to be in a understanding what matters, thinking as “managing profitable customer
very healthy state, continuing to make ahead and championing excellence. relationships”) to the fore was essential
– when all is smoothed out – a trading Graeme Chapman MBE, Chairman to the success of any business, However,
surplus of around £6,000 each year. of the BOSS Business Supplies Charity, he claimed that marketing was no

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