Page 18 - BOSS Today Issue 54

BOSS Today #54 FEATURE

INDEPENDENT

RETAILER

FOCUS

BOSS Today catches up with three independent retailers, who

have had more challenges in the last 21 months than in the last

21 years with the endless lockdowns. having to deal with the

confusing definitions of ‘essential retail’ – as well as enticing

customers back to the high street – has also been testing.

ooking to the future they share how for their art and craft customers – and
Lthey have diversified their businesses launched www.colemanscraftwarehouse.
to stay afloat during these challenging co.uk with 11,000 products at the
times and urge the public to shop locally beginning of June 2021.
again in person rather than online. They are positive about the future but
know that they have to be realistic and
COLEMANS broaden their outlook in terms of the
Colemans have been trading for 52 ways they go to market.
years and are based in Rushden,
Northamptonshire, the home of their
central warehouse which delivers to their Customers can find them at
10 shops. They have built their business www.colemangroup.co.uk for
on extremely high levels of customer stationery and office supplies, and at
service through their retail shops and 5,500 products to personal and business www.colemanscraftwarehouse.co.uk
giving same-day or next-day delivery to customers on a next-day delivery model, for art, craft & hobby supplies. You can
their business customers in their own using FedEx for national customers also get in touch with them on Instagram
fleet of vans. and their own vans for local deliveries. @colemans_1969 and on Facebook by
During lockdown, Colemans utilised They are extremely proud to offer this searching for your nearest Colemans
this time to develop their long- Amazon-beating delivery model. They store.
awaited new stationery website (www. also took the opportunity to develop
colemangroup.co.uk) which offers over their second large website – this time

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