Page 21 - BOSS Today Issue 39
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a reseller and audit the products   dealer promote the higher value   ranges to fulfil the different   would have understood that
       they purchase and benchmark   products to their customer   needs of the customer. And,   perfectly.
       that against our market mix   base.”                   of course, for us, it’s all about
       intelligence and show where   For SPOT, “It’s about helping   delivering on a same or next   Martin Wilde – the author of this
       they might be able to do better.    the dealers to understand where   day basis. It’s providing access   article - is Managing Director of OP
       Through our marketing team,   those opportunities are: it’s   to the products that answer the   market research specialists Martin
       we can then put together a   about offering a wide range of   questions posed by customers.”  Wilde Associates Ltd
       programme that will help the   products within those branded   Georg Christoph Lichtenberg   (www.martinwildeassociates.com).







                                                Victor Stationery

                                     Nick Gosling, Managing Director






         Which paper stationery product     price movements in all woodfree    The Rhino range, and also launched
         categories do Victor Stationery    uncoated coated paper grades.      some additional products which
         specialise in?                     Currency fluctuations are also a real   we are launching now.
         We are best known for our exercise   challenge from a Victor perspective
         books for the education market,    because a sizable percentage of    How should OP dealers focus
         under the Rhino brand; we also     our business is to the UK.         their energies in selling these
         produce loose leaf file papers,                                       products?
         spiral and twin wire notebooks,    Which categories have shown        Dealers should be focusing on
         refill and memo pads, case bound   the most growth in this sector in   brands and working with vendors
         books and flipchart pads.          2017?                              on the trade up opportunities
                                            From a Victor perspective, the     where they can demonstrate
         What have been the demand          exercise book market experienced   greater benefits and show how
         trends for these products in       both double digit sales volume     end-users can save time and
         2017?                              and value growth last year; this   money.
         Outside of strong performance      was partly through the education
         in exercise books, we saw some     channel, where we saw bigger       How do Victor Stationery
         mixed results: flipchart pads grew   than expected demand in the      assist OP dealers maximise the
         in medium single digits through    Back To School period through our   potential in this market?
         wholesale and education channels,   county supplies partners, who saw   We are starting to work much
         while sewn and twin wire case      opportunities to grow their share   harder on content improvement:
         bound books saw big growth         in these products in 2017-18.      I see real opportunities for us to
         thanks to new distribution and                                        improve images, copy and video
         expanding our listings.  However,   What innovations are coming       etc.  We will be offering a dealer
         refill and memo pads – as well as   through in this sector from Victor   engagement programme which
         loose leaf paper – saw a low double   Stationery?                     works with dealers’ engagement
         digit decline.                     We’ve brought together a family    in the education channel.  We
                                            of products that we are calling    are developing some sales and
         How have selling prices for these   Premium Education, which will     marketing tools that will help
         products changed in 2017?          help drive added value into the    identify opportunities in school
         There has been continuous cost     category.  It focuses on finding   administrations and offices,
         pressure on all our principal raw   solutions for teachers and school   classrooms, built around special
         materials - woodfree uncoated      administrators.                    needs and overprinting services.
         coated paper grades, board, cover                                     We are also looking at a supply
         materials and packaging - in the   What innovations are happening     chain and distribution solution to
         last 18 months, which required     with recycled products?            offer dealers the opportunity to
         is to drive price increases across   We’ve got a link with the Save   purchase in smaller quantities and
         all channels in 2017, and 2018 is   The Rhino charity and have just   drop ship agreements through a
         already seeing further upward      refreshed our designs on the Save   strategic partner.

                                                                                              April/May 2018 | BOSS TODAY  21
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