Page 23 - BOSS Today Issue 57
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BOSS Today      #57

























            he BOSS Federation’s training   Key themes include:                “The course allows
          Tpartner BPIF has introduced a new                                   learners to improve
          Apprenticeship in Business Services,   n Customer service
          which is delivered digitally by an   n Costings                      their communication
          experienced team of trainers, backed   n Procurement                 and interpersonal skills
          by government funding. The course   n Legislation
          allows learners to improve their   n Policies, procedures & KPIs     and develop greater
          communication and interpersonal   n Planning and organisation        strategic thinking.”
          skills and develop greater strategic   n Communication
          thinking.                         n Interpersonal skills
                                            n Continuous improvement
          Learners undertaking the course will   n Problem solving
          benefit from:                     n Project management

          n   Increased confidence and job   The course consists of the
            satisfaction                    following support:
          n  Raising their profile within their
            organisations                   n  Planned workshop and formal
          n  Improved knowledge, skills        reviews
            and behaviour to improve their   n   Additional planned workshop and
            performance                        formal reviews for lower or slower
          n  Assistance with career progression  achieving learners
          n  Having a platform for further   n   One-to-one sessions to meet the
            learning and progression           needs of individual learners
          n  Recorded workshops that fit in   n   Specialist support for learners with   MEET THE TRAINING TEAM:
            around their working pattern       special educational needs and/or
          n  Connected learning tracked digitally   disabilities
            by an online portfolio          n   Telephone, email and video support
                                               five days a week                                STEVE MARRIAGE
          There are also many benefits for    n   Access to the BPIF Virtual Learning
          their employers, including:          Environment (VLE) seven days a
                                               week
          n  Improved internal customer focus  n  Access to the BPIF E-Portfolio
          n  Increased motivation              System seven days a week
          n  Visible commitment and investment  n  Access to the BPIF Maths and English        MURRAY SALE
                                               E-Learning System seven days a week
          Course Content & Key Themes       n   An assigned personal tutor
          The course has been designed to cover a
          minimum of 32 key areas of knowledge,   The course lasts for 20 months.
          skills and behaviours required to
          be an effective Supply Chain FMCG   For further information on how BOSS              MATTHEW CHILD
          Practitioner.                     can support your business’s training
                                            needs, contact Jack Massey on
                                            jack@bossfederation.co.uk




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