Page 7 - BOSS Today Issue 26
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Conference
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       EMPIRE?


















        Specialist OP market researcher Martin Wilde gives a personal view of the
        BOSS “Future Of The Office Products Industry” conference.




          ounded in 1891, the St   only three years away) but   What more appropriate   on some of the speakers.
       FBride Foundation in the   also in the Royal Family itself,   (literal and metaphorical)   Setting the scene for the day
       heart of the City Of London is   with the abdication crisis of   backdrop, then, for the BOSS   was Sean Starkey, Chairman of
       clearly a place with a long and   Edward VIII and the unforeseen   Federation Future Of The Office   BOSS and MD of Durable UK.
       illustrious history. The rear wall   accession of George VI. So the   Products Industry conference?   Starkey pointed out that the last
       of its conference room boasts   painting can now be seen as an   Certainly, such is the   25 years in the OP industry has
       a large painting – on loan   unwitting representation of a   seriousness of the challenges   been all about adapting and
       from the Queen’s Collection   celebration of the ‘permanence’   facing the OP industry in the   change management, but with
       – entitled “The Heart Of The   of the glory of the past and   future that many MDs and CEOs   over 400 UK OP companies in
       Empire” by Frank O Salisbury,   present, but with unforeseen   from all parts of the supply   financial difficulties at present,
       painted in commemoration   change, destruction and death   chain were willing to take time   we could not afford to ‘carry
       of George V’s Silver Jubilee in   just around the corner.  out of their busy schedules to   on regardless’. However, he
       1935. The picture represents   And yet, the picture also   attend.               reminded us that the biggest
       the thanksgiving service held   features two young girls   In his introduction, BOSS CEO   threat to the OP industry –
       at nearby St Paul’s Cathedral   dressed in pink, who grew up to   Michael Gardner reminded us   digitisation – was also a sales
       and is a supremely confident   become Queen Elizabeth II and   that the industry is changing,   opportunity, and that – taking
       expression of tradition,   Princess Margaret: the former   and showed a Microsoft video   advantage of ‘big data’ gleaned
       permanence and power at the   now celebrated as overseeing   envisioning life in the office of   from customers through
       height of the British Empire.   the successful change of   the future. Notably, not one   their fully transactional web
         And yet within a year of this   Britain and its monarchy which   single sheet of paper or writing   stores – OP dealers would be
       event, King George V was dead   enabled both to thrive in the   instrument featured in the film.   able to understand and meet
       (indeed, he died as early as the   modern age.        The irony that the delegates   customers’ needs
       20th January 1936) and – as we   It appears, then, that even   were writing notes throughout   EVO’s CEO Robert Baldrey
       all know – his demise heralded   the cusp of what seems to   the day using pens and   came next, posing 10 questions
       unprecedented upheaval, not   be imminent destruction can   notebooks kindly supplied by   to the industry, and providing
       only in terms of the British   contain the seeds of future   Pilot and Hamelin Brands was   some answers:
       Empire (World War Two was   change, hope and prosperity.  not lost on the audience, nor


                                                                                           February/March 2015 | BOSS TODAY  7



   Boss Briefing Conference.indd   3                                                                         28/01/2015   14:25
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