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contents
Issue 26 | February/March 2015
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SIX OF
4 From the top 17 Paper trail
Michael Gardner issues a Recent trends in the office THE BEST
call for action. paper market.
6 Briefing 22 Amazon bites!
OP market researcher Martin Wilde Review of recent MWA/OPI
reviews the BOSS ‘Future Of The research on Amazon’s
Industry’ Conference. penetration of the UK OP market. BOSS investigates how OP dealers can get the most
28 Disaster moves
from the e-commerce opportunity.
10 BOSS Outlook 32 60 second interview Do your commercial contracts cover
Headlines from the latest Aidan McDonough, MD of Integra you for winter weather?
BOSS quarterly trends research. Office Solutions, discusses the value 30 Design for law of a global trend in which that, to meet the extraordinary few OP dealers in this unhappy
ven without the
of dealer groups. Major changes to design and patent law rise of Amazon – and others – in position: as MWA’s research
worldwide online retail sales
many stern messages
12 Six of the best have come into force. have increased 17% yearly since our market place, OP dealers has found, the vast majority
Epassionately delivered
Six ways to get the most our of 34 What’s on at the recent BOSS ‘Future Of 2007. must embrace e-commerce of UK OP dealers now claim to
the e-commerce opportunity. Diary of upcoming events. 31 Keeping it qualified In our own industry, many as a priority. Indeed, as Tesco’s be operating an e-commerce
The Industry’ conference (see
Do you need a qualified first aider? Angela Anderson and Mark enabled web site. Many of these
page 6), there is no doubt that
observers agree that well over
e-commerce is very much half of all office products (OP) Monte-Colombo pointed out are ‘off the shelf’ e-commerce
the order of the day, and with orders are now being taken at the BOSS Conference “If you solutions (such as Evolution,
the highest share of online online. Furthermore, as the are thinking of going online in Blue Sky’s Horizon Web and
retailing in the world (according recent MWA/OPI “Swimming future, you are already behind ECI’s Easyorder), and of course
to UK government sources), With Piranha” research report the times!” there are systems provided by
the UK is at the vanguard shows (see page 22), it is clear Mercifully, there appear to be the OP wholesalers and some
Managing Editor BOSS Today: Michael Gardner
BOSS Board of Directors: Sean Starkey, Philip Beer, Geoffrey Betts, Adrian Butler, Rob Jenkins, Mark Knibbs, David Langdown 12 BOSS TODAY | February/March 2015
Membership Director: Dale Wallis Regional Directors: Bob Davies – South East, Marcus Clifford – East, Dawn Reid – Midlands & South West, Chris Selby – North
BOSS Federation Chief Executive Officer: Michael Gardner
Concept and Design by: e: info@thepagedesign.co.uk t: 01526 353555 w: www.thepagedesign.co.uk
Features researcher: Martin Wilde e: martin.wilde@ntlworld.com t: 07952 635518 w: www.martinwildeassociates.com
Editor: Helen Dunn e: helen@bossfederation.co.uk t: 020 7915 8377
Photography: Shutterstock
Advertising and Sponsorship: Mark Wilkins t: 01753 714999
BOSS Federation: 2 Villiers Court, Meriden Business Park, Copse Drive, Coventry, West Midlands CV5 9RN t: 0845 450 1565
Print sponsored by: Office Depot International (UK) Ltd 501 Beaumont Leys Lane, Leicester LE4 2BN
Paper sponsored by: Cover: Claro Silk 250gsm Inner pages: Claro Silk 150gsm
Printed by: Geoff Neal Litho Limited 7 Pier Road, Feltham, Middlesex TW14 0TW
Boss Today 2015 Issue 26 All rights reserved. Boss Today is circulated to members of the BOSS Federation. Reproduction in
any form, or by any means, whole or in part without written permission from the BOSS Federation is strictly prohibited.
February/March 2015 | BOSS TODAY 3
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