Page 3 - BOSS Today Issue 26
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                                                                                         Issue 26 | February/March 2015
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        4                           6                          10              E-commerce  12                    5
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        17                          22                         32                          34










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       4 From the top                   17 Paper trail
       Michael Gardner issues a         Recent trends in the office            THE BEST
       call for action.                 paper market.

       6 Briefing                       22 Amazon bites!
       OP market researcher Martin Wilde   Review of recent MWA/OPI
       reviews the BOSS ‘Future Of The   research on Amazon’s
       Industry’ Conference.            penetration of the UK OP market.       BOSS investigates how OP dealers can get the most
                                                                           28 Disaster moves
                                                                               from the e-commerce opportunity.
       10 BOSS Outlook                  32 60 second interview             Do your commercial contracts cover
       Headlines from the latest        Aidan McDonough, MD of Integra     you for winter weather?
       BOSS quarterly trends research.  Office Solutions, discusses the value   30 Design for law  of a global trend in which   that, to meet the extraordinary   few OP dealers in this unhappy
                                                                                   ven without the
                                        of dealer groups.                  Major changes to design and patent law    rise of Amazon – and others – in   position: as MWA’s research
                                                                                                  worldwide online retail sales
                                                                                   many stern messages
       12 Six of the best                                                  have come into force.  have increased 17% yearly since   our market place, OP dealers   has found, the vast majority
                                                                               Epassionately delivered
       Six ways to get the most our of   34 What’s on                          at the recent BOSS ‘Future Of   2007.  must embrace e-commerce   of UK OP dealers now claim to
       the e-commerce opportunity.      Diary of upcoming events.          31 Keeping it qualified  In our own industry, many   as a priority. Indeed, as Tesco’s   be operating an e-commerce
                                                                               The Industry’ conference (see
                                                                           Do you need a qualified first aider?      Angela Anderson and Mark   enabled web site. Many of these
                                                                               page 6), there is no doubt that
                                                                                                  observers agree that well over
                                                                               e-commerce is very much   half of all office products (OP)   Monte-Colombo pointed out   are ‘off the shelf’ e-commerce
                                                                               the order of the day, and with   orders are now being taken   at the BOSS Conference “If you   solutions (such as Evolution,
                                                                               the highest share of online   online. Furthermore, as the   are thinking of going online in   Blue Sky’s Horizon Web and
                                                                               retailing in the world (according   recent MWA/OPI “Swimming   future, you are already behind   ECI’s Easyorder), and of course
                                                                               to UK government sources),   With Piranha” research report   the times!”   there are systems provided by
                                                                               the UK is at the vanguard   shows (see page 22), it is clear   Mercifully, there appear to be   the OP wholesalers and some
       Managing Editor BOSS Today: Michael Gardner
       BOSS Board of Directors: Sean Starkey, Philip Beer, Geoffrey Betts, Adrian Butler, Rob Jenkins, Mark Knibbs, David Langdown  12  BOSS TODAY | February/March 2015
       Membership Director: Dale Wallis Regional Directors: Bob Davies – South East, Marcus Clifford – East, Dawn Reid – Midlands & South West, Chris Selby – North
       BOSS Federation Chief Executive Officer: Michael Gardner
       Concept and Design by: e: info@thepagedesign.co.uk t: 01526 353555 w: www.thepagedesign.co.uk
       Features researcher: Martin Wilde e: martin.wilde@ntlworld.com t: 07952 635518 w: www.martinwildeassociates.com
       Editor: Helen Dunn e: helen@bossfederation.co.uk t: 020 7915 8377
       Photography: Shutterstock
       Advertising and Sponsorship: Mark Wilkins t: 01753 714999
       BOSS Federation: 2 Villiers Court, Meriden Business Park, Copse Drive, Coventry, West Midlands CV5 9RN t: 0845 450 1565
       Print sponsored by: Office Depot International (UK) Ltd 501 Beaumont Leys Lane, Leicester LE4 2BN
       Paper sponsored by:                              Cover: Claro Silk 250gsm Inner pages: Claro Silk 150gsm
       Printed by: Geoff Neal Litho Limited 7 Pier Road, Feltham, Middlesex TW14 0TW
       Boss Today 2015 Issue 26 All rights reserved. Boss Today is circulated to members of the BOSS Federation. Reproduction in
       any form, or by any means, whole or in part without written permission from the BOSS Federation is strictly prohibited.
                                                                                           February/March 2015 | BOSS TODAY  3
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