Page 24 - BOSS Today Issue 24
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       OPPORTUNITY FOR




       CATEGORY GROWTH IN FILING




           amelin Brands’ continuous   place to another. From this, we   differentiation, and consumers   design is made to create the right
       Hinvestment in consumer    concluded that consumer needs   are confused by the category as a   impression.
       research has identified an area   are currently under-delivered   whole. Hamelin believes that the   The range will drive value and
       of opportunity to deliver value   and that consumers believe that   category needs a burst of energy   growth into retail and catalogues
       growth in a category that has   products now on the market are   to create consumer engagement   and – as with other brand
       traditionally been in decline.   not meeting their needs.  in a category in decline. By   launches – Hamelin plan to
       Over the last five years, by using a   This is further highlighted   introducing Black n’ Red into this   invest marketing spend to help
       consumer segmentation strategy,   when we look at consumers’   category with the Elba brand,   drive awareness and trial. In Q1
       the Notebook & Pad category   usage of filing products in the   Hamelin can leverage the values   2015 there will be an extensive
       has been revolutionised and   workplace (Fig 2). The ‘Document   of both brands to deliver the   sampling campaign to increase
       delivered value growth (see Issue   Limo’ consumer segment when   needs that are currently not   awareness and penetration of
       23 of BOSS Today). Now, Hamelin   operating in the workplace   being fulfilled.   this range amongst consumers,
       has set its sights on doing the   accounts for 28% of filing usage,   Of course, as well as the brand   to drive engagement into the
       same with filing.          which makes sense when we   strength, the range also has to   market and increase the filing
         Hamelin talked to over   look at some of the statements:   meet the expectations of the   category value.
       1,000 consumers in a research   ‘looks smart & professional’;   consumer in terms of product
       study that identified the way   ‘makes me more efficient’; ‘makes   features and benefits. The Black   n IF YOU WOULD LIKE TO
       consumers shop within the   the right impression’. There is a   n’ Red by Elba range is made from   GET INVOLVED IN THIS
       filing category. It looked at what   higher need for products that   lightweight, quality materials   EXCITING OPPORTUNITY,
       functional product benefits the   fulfil the ‘Document Limo’ need   for long lasting performance   PLEASE CONTACT laura.
       category needed to offer, but   state in the workplace than any   and durability, whilst its sleek   watts@hamelinbrands.com.
       also at which consumer ‘need   other need state in the filing
       states’ were present or not when   category. And yet this is not
       they were looking for their filing   being met by the category at
       product solutions.         present.
         One of these – ‘Document   Hamelin uses this data
       Limo’ – describes the need for   when looking to develop new
       ‘on the move’ filing products.   products, and this is the basis for
       These are items that consumers   the development of the Black n’
       use to carry documents from   Red by Elba filing range, which
       one place to another; this might   will be launched in 2015.
       be when going to meetings    Black n’ Red is already a
       internally in their business or   strong brand in the UK, and is   Figure 1. Fulfilment of consumer need when carrying documents
       when travelling externally to   synonymous with professional
       meetings/conferences. As well   notebooks. Its brand values                          Handy Reference
       as the functional requirements   stand for quality, reliability                      13%
       for the product to be strong and   and trust: a tribute which can   Document Limo
       durable, there are a number of   only be sustained over time   28%                             Forgotten But
       other ‘need states’ (shown in    by meeting these needs with                                   Not Gone
       Fig 1) that this consumer   quality products. We also know                                     8%
       segment also finds important.   from research that this brand
       For example, ‘everything in its   meets the need of ‘making the                                Look The Part
       right place’; ‘makes the right   right impression’. Whilst this                                13%
       impression’; makes my work look   may not be an overt statement
       presentable’.              from consumers, it is derived
         Fig 1 shows the extent to   once again from looking at   Life’s
       which respondents considered   their attitudes at work and the   Essentials
                                                               13%
       their needs (shown as green   products that they already                              Transit Lounge
       bars) to have been fulfilled   purchase.                            Library           13%
       (shown as blue dots) when    The filing category is                 12%
       carrying documents from one   challenging in terms of brand   Figure 2. Consumer usage of filing products in the workplace

       24  BOSS TODAY | October/November 2014


   Hamelin.indd   2                                                                                          25/09/2014   14:37
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