Page 21 - BOSS Today Issue 23
P. 21

BUILDING




                                                              THE



                                                              MARKET







                                                              BOSS looks at some of the
                                                              strategies being used by writing
                                                              instrument manufacturers to

                                                              build market value..



                                                                 he writing instrument sector   technological innovation in
                                                              Thas long been a core part   the writing instruments sector,
                                                              of the UK OP market but – like   and for Mark Knibbs, Sales &
                                                              much of the industry – has been   Marketing Director of Pilot
                                                              under pressure in recent years.   Pen, this tradition has been
                                                              For example, the rollerball sector   maintained by the company’s
                                                              has seen a 13% decline in volume   Frixxion products, which were
                                                              terms, although market value is   first launched in 2007: “Frixxion is
                                                              reported to be slightly up.   really taking off in the UK, and is
                                                                However, this volume decline   helping to drive the market. It’s
                                                              is reported to have been in   our biggest selling product by
                                                              the entry level and own label   far, and we have just introduced
                                                              part of the rollerball category;   a number of range extensions
                                                              conversely, the main brands –   – a fine point and a clicker.
                                                              Pilot Pen and Mitsubishi Pencil   Anyone who stocks stationery
                                                              Co (via its UniBall brand), who   stocks Frixxion these days. It’s
                                                              together claim to have about   really captured the hearts and
                                                              two thirds of the overall UK   minds of younger people,
                                                              rollerball market – have been   especially.”
                                                              seeing volume growth in recent
                                                              years.                     The Secondary Market
                                                                So what have each of these   Furthermore, beyond this,
                                                              companies done to build share   Knibbs has seen some surprising
                                                              in this sector?            developments in what had
                                                                                         previously been seen as a
                                                              The Product                moribund subsector: refills. “The
                                                              The rollerball category has   other trend we have seen has
                                                              long been the sweet spot of   been the growth of refills: ours









                                                                                            July/August 2014 | BOSS TODAY  21


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