Page 25 - BOSS Today Issue 12
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Business transformation



























       Much MorE than a


       naME changE








       Tollit & Harvey’s re-branding as Exaclair underlines a
       remarkable transformation in a once ailing company


          xaclair Ltd. if that sounds   as its product ranges better   which had been one of its main   “Almost immediately after
       Elike a suitable name for   matched the Exacompta range.   attractions to Exacompta.  the takeover the worldwide
       the UK branch of a European   Exacompta is run by Charles   The name change to Exaclair   recession really started to
       multinational, that’s because it   Nusse, son of group head   came in January 2010, but it   bite,” says Daisley, “and while I
       is. The European multinational   Francois Nusse, and it was he   was a decision that was made   know this hit everybody in all
       in this case is the Exacompta   who immediately took on the   locally as a means of aligning the   industries very hard we have
       Clairefontaine Group, a company   task of restructuring the business.   company more closely with the   been able to weather the storm,
       manufacturing and distributing   Five individuals, who had many   Exacompta Clairefontaine Group.  so far, and are now reaping
       a wide range of stationery,   years’ experience of the Tollit &   Daisley was made managing   the benefits of our hard work.
       filing, office products and fine   Harvey business, including Mark   director in June 2010 and shortly   We have the infrastructure in
       art materials with a presence in   Daisley, then head of finance but   afterwards he recruited James   place to now take the business
       eight European countries.  now managing director, were   Mead as sales and marketing   onwards and upwards.”
         But the relationship hasn’t   tasked with heading up the   director. “Between the three of   In fact, the company has
       been like that for long. Up until   management team and running   us – Charles, James and myself -   only just placed a €600,000
       four years ago the UK branch of   the business on a day-to-day   we have been able to move the   order for new machinery. This
       the business was known as Tollit   basis.              business forward in a focused   is just one of many elements
       & Harvey, a locally owned family   Initially, as is common in   and strategic manner,” he says.   of the continued commitment
       business. The company, which is   all takeovers of this nature,   The results have been   and investment into its UK
       based on two sites in King’s Lynn   the restructuring included   impressive. Since 2008, turnover   business as further significant
       in Norfolk, had not made a profit   a rationalisation of costs.   has grown from around £8m   capital investment will be
       for many years.            Overheads were removed,     to a forecast of £11.8m for this   forthcoming in 2013.
         Its transformation since   mainly head count at board and   year – a growth rate of almost   Then in January this year the
       August 2008, when it       senior management level.    48 per cent. Results for 2011   board was also expanded with
       was taken over by part of    But there was investment   also showed an Earnings Before   the appointment of Jonathon
       Exacompta Clairefontaine   too. In April 2009 SAP software   Interest, Taxes, Depreciation and   More, who had been with the
       Group, is a shining example of   was installed in all areas of the   Amortization (EBITDA) profit for   business some 13 years, as
       what can be achieved when   business, thus integrating the   the first time in 15 years. “We   production director. Nor is that
       business minds are focused   UK company into the software   continue to see gross margin   all. “The forecast for this year
       on turnaround. Immediately   used by all of the Exacompta   percentage growth as a number   shows a 15 per cent growth
       following the takeover, Tollit &   companies. The focus was to   of efficiencies and cost saving   in sales,” says Daisley.” It has
       Harvey was absorbed into the   maintain Tollit & Harvey’s high   exercises come into being,” says   been an impressive turnaround
       Exacompta part of the business   standards of customer service   Daisley.         indeed.


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