Page 18 - BOSS Today Issue 6
P. 18

Boss Awards
           interview











       BOSS AWARDS:



       Entrepreneur of the Year






       Luke Chapman gave us his views on receiving this accolade


                                                              at how they run their business, their   These people never wavered in their
                                                              structure, their marketing and their   support, paid on time and were
                                                              salesmanship, and help them fill gaps,   completely trustworthy. Without their
                                                              support and develop them. This can   help and belief, I wouldn’t have had
                                                              be hands-off by providing them with   the platform to move forward. I’d also
                                                              advice and techniques or tools and   like to thank my long-suffering wife
                                                              processes to use or sometimes acting   Annabelle, who provides finance and
                                                              like a ‘virtual sales director’; but in all   other often unsung help behind the
                                                              cases we roll our sleeves up and get   scenes.
                                                              fully involved.
                                                                                         n FOR MORE INFORMATION,
                                                              Obviously it’s proved      PLEASE CONTACT MICHAEL
                                                              a great success.           GARDNER,  CHIEF EXECUTIVE
                                                              Definitely. We were able to help   ON 01676 526 060 or EMAIL
                                                              increase new business sales fourfold   michael@bossfederation.co.uk
                                                              at Penketh’s, for instance. And we’ve
                                                              just signed up a partnership deal with
                                                              VOW. Obviously you don’t sign up a
        Luke Chapman (centre)                                 wholesaler, let alone one of that scale,
        receives his award                                    unless they’re convinced we can
        from Talk Paper                                       make a difference.

       What’s your career         Why do you think you        What were your thoughts
       background?                won the award?              on hearing that you’d
       I’ve been in the industry ever since   I think it was not only for setting   won the award?  Luke Chapman
       leaving University. My first role was   up the BP Group, but for doing it   To be honest, it was pretty nerve-  at a glance
       at Xerox, which gave me a good   at the height of a recession! I left a   wracking! It was a good feeling, of
       grounding in lots of aspects of the   very comfortable position at Integra,   course, and I was very pleased. It   Happily married with
       business and also allowed me to be   but I wanted to pursue my passion:   rubber-stamps the success and all the   two sons William and
       mentored by some great people.   of working with independents to   hard work that helped achieve it. But   Joseph (aged 8 and 7),
       After that, I moved on to work for a   help them grow in areas they’re not   it also shows that there’s more work   Luke and his family live in
       variety of companies including Oyez   successful in. As a result, we’ve grown   to do: that we have to continue to   Essex, near the BP Group’s
       Straker, Orion and Corporate Express,   our business by helping them grow.  prove that we deserve the award.  premises. When he’s
       running account teams and new                                                      not engaged in helping
       business teams. I’ve also been at The   How does your    Anyone you want           companies become more
       Dealer, and before setting up the   service work?      to thank?                   successful, he’s a fitness
       Business Performance Group I was   Basically, we look both at new   My team, of course, because winning   fanatic. He still plays
       Sales Director at Integra. So I’ve been   businesses and at helping growth   this award has certainly been a team   11-a-side football in the
       fortunate to work with all elements   in existing accounts. Our focus is on   effort. I’d also like to thank my early   veterans’ league, does runs
       of the industry – distribution, dealers,   sales, whereas previously most of this   adopters: Martin and Andrew of   and cycle rides for charity,
       buying groups and manufacturers   work was in areas like purchasing,   Harts, Adrian at Ace, Ian at Harpers,   and is a big Tottenham
       – as well as at many levels from   catalogues and the like. So it’s really   Pete and Gary at Office Essentials, and   fan.
       salesman to board director.   focused on the bottom line. We look   Mark and all the team at Penketh’s.

       18  BOSS TODAY | December 2010


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