Page 7 - BOSS Today Issue 48
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NEWS      BOSS Today      #48
















                                                                               “The office will become
          Q&A                               funds of the increased grants it has
          Filby concluded by stressing the   been making and the limiting of its   like a church where you
          importance of building and sustaining   fundraising capabilities.
          relationships with clients, because while   Drakeford finally wrapped the day up   go once a week to
          existing client relationships are easier   by thanking Eliza Filby for being ‘right   learn and to be inspired.
          and quicker to sustain in a virtual world,   on the button’, promising that BOSS
          it is more difficult to build a new client   would be offering more virtual hook-ups  Collaboration and learning
          base online. The day concluded with a   and encouraging members that “As an   will happen in the office,
          wide-ranging Q&A session hosted by   industry we are not ‘sleepy stationery   but the home is where
          Drakeford, inevitably including questions   salesmen and women’: we are right in
          on the future of the workplace, but also   the epicentre of change. And, whatever   the concentrated
          specific queries about the structure of   that change will be, BOSS will be there to   work will be done.”
          the industry, the future of rebates and   support the industry through it.”
          ‘soft money’ and the effect on Charity
                                                                               Eliza Filby





            ACCORDINGLY, THE INDUSTRY NEEDS TO BE MORE

            AGILE TO BE ABLE TO PIVOT WITH CUSTOMERS, AND

            THIS STARTS WITH RECOGNISING WHAT CLIENTS’

            PRIORITIES CURRENTLY ARE:






                     A focus on health and           A need for more                  As employers are legally
                     hygiene, rather than cost:      technology: the use of           responsible for making
                     obviously, this means a         technology in offices            all their staff workplaces
                     need for PPE, but also          will accelerate, not least       are health and safety
                     signage products etc.           because computers don’t          compliant, it is possible
                                                     get sick! This could also        that they will give their
                     A focus on workers’             make many services and           home workers the funds
                     wellbeing, productivity         supplies redundant.              to ensure this.
                     and loyalty: companies
                     will need to prove to           Home offices will need
                     their staff that they are       upgrading: home working
                     safe places to work, so         will not go away, so
                     providing safe communal         home office supplies will
                     areas and training on           become as important as
                     healthy working will be         ‘conventional’ workplace
                     important.                      supplies and hence be a
                                                     crucial opportunity for
                                                     the industry.





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