Page 18 - BOSS Today Issue 2

Case study:
William Jones
Clifton

WJC GO

PLATINUM

We found out how WJC have benefited from upgrading their membership
status from Gold to Platinum.

stablished in 1838, William BOSS as a result of the recession. This shock not just to the management who then passed it to the legal
Jones Clifton Ltd (WJC) is a brought a number of challenges, but the whole team. After exploring team led by Anne Copley and aided
EBirmingham rubber stamp, including having to introduce short- various avenues, we put through a by Carole Banwell. Thorough and
signs, badges and promotional time working practices. After a six- call to the BOSS Federation. Calling precise, they helped to resolve the
products supplier. An MBO in 2002 month consultation, hours were cut, them first would have been a lot issue in a clean-cut and timely way.
saw directors Kiran D. Mistry and starting with the production staff. smarter. In the words of Anne, they would
Stan Pratley become the owners This was extended to include graphic Following a meeting with take care of it while we focused on
and managers of the company. WJC designers and a manager. However, a member of the BOSS/BPIF running the business. That is precisely
is a member of the Rubber Stamp one long-serving manager felt that membership team, we upgraded our what happened, and the matter was
Manufacturers Guild, part of the the reduction in hours should not membership from Gold to Platinum resolved most cost effectively.
BOSS Federation. It has won the apply to him, and opted to pursue a to take advantage of the telephone
Supplier of the Year Award from the legal challenge. support services and the free HR and Additional benefits
Nemo Buying Group over the last five H&S audits. In addition, we opted Platinum Membership includes
years; and the 2009 Manufacturing Excellent support for the £2,500 Legal Plus cover. This entitlement to free HR and H&S
Excellence Award (under £10m) at In the already difficult climate, this proved worth its weight in platinum audits. The HR audit was conducted
the BOSS Awards. was an unnecessary distraction and given the support we received. by Alison Hoare: it was an invaluable
WJC became aware of the an emotional drain. WJC is a close- Our case was first reviewed by exercise and revealed a huge
comprehensive services offered by knit team of nine; the action was a Alison Hoare, HR Adviser – Midlands, range of online support and

18 BOSS TODAY | November/December 2009

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