Page 26 - BOSS Today Issue 61
P. 26

BOSS Today      #61    DOWN TO BUSINESS                                                                                                                                                               BOSS Today     #61




          EMPLOYEE USE OF AI:                                                                                                    AI, aiming to balance innovation with   Pros and Cons of AI in the Workplace


                                                                                                                                 protection against risks. The proposed
                                                                                                                                                                                                       Cons
                                                                                                                                                                     Pros
                                                                                                                                 Data Protection and Digital Information
                                                                                                                                 Bill looks to refine UK data protection
          A PRACTICAL GUIDE                                                                                                      laws, ensuring that businesses can   Automates repetitive tasks,     Over-reliance can reduce critical
                                                                                                                                                                                                      thinking
                                                                                                                                                                     boosting efficiency
                                                                                                                                 leverage AI responsibly while also
                                                                                                                                 maintaining privacy safeguards. Data
                                                                                                                                                                                                      AI-generated content may be
                                                                                                                                                                     Saves costs on manual processes
                                                                                                                                 Protection Impact Assessments remain a
                                                                                                                                                                                                      biased or generic
                                                                                                                                 requirement for high-risk AI applications.
          FOR BUSINESSES                                                                                                         opted for a decentralised regulatory   datasets quickly              information
                                                                                                                                   Unlike the EU’s AI Act, the UK has
                                                                                                                                                                                                      Potential risk of sharing sensitive
                                                                                                                                                                     Analyses and summarises large
                                                                                                                                 model, relying on existing regulators,
                                                                                                                                                                     Enhances productivity and
                                                                                                                                                                                                      AI recommendations can be
                                                                                                                                 such as the Information Commissioner’s
                                                                                                                                                                                                      inaccurate
                                                                                                                                                                     customer service
                                                                                                                                 Office, to oversee AI governance within
                                                                                                                                 specific sectors, rather than imposing a
                                                                                                                                 single AI regulatory body.
                                                                                                                                                                   ensure compliance with UK regulations.
                                                                                                                                                                                                      touch with HR Business Partners
                                                                                                                                                                   Employees should use AI as a tool, not as   For more information and support get in
                                                                                                                                 Making AI Work for Your Business  a crutch, and always verify AI-generated   click here.
                                                                                                                                 AI can be a powerful asset for companies,   content.
                                                                                                                                 but only when it is used responsibly.   By fostering a culture of awareness
                                                                                                                                 Employers should establish clear   and accountability, businesses can
            I is transforming workplaces and   2. How AI Uses Data                                                               guidelines on how they expect AI to be   harness the benefits of AI while avoiding
          AUK companies are taking notice.   AI systems process data by learning from                                            used by employees, provide training, and   the pitfalls.
          According to the CIPD, 41% of employers   past interactions. However, employees
          see generative AI as an opportunity.   must be mindful of:
          However, with new technology comes
          new responsibilities. Employees must   n  Whether the AI retains or stores
          understand what they can and cannot   inputted data
          share, how AI handles data, and which AI   n  If AI providers use data to train
          tools are safe to use. This guide outlines   their models
          best practices, UK GDPR compliance, and   n  Whether data is transferred outside
          some potential risks.                the UK, where there may be different
                                               data protection laws
          Using AI at Work: Key Considerations
          1.  UK GDPR Compliance            3. AI Bias and Ethical Concerns
          AI can enhance productivity, but it needs   AI models are trained on existing data,
          to be used responsibly. The UK GDPR sets   meaning they can inherit biases. This
          strict rules for handling personal data.   can impact hiring, decision-making, and
          Employees need to be cautious about   automated processes. Employees should
          what they share with AI tools.    assess AI outputs for fairness, accuracy,
                                            and potential bias.
          n  What You Can Share: Non-sensitive
            business data, general process-  4. Legal and Ethical Implications
            related questions, publicly available   Employers must ensure AI is used
            information.                    ethically and in compliance with
          n  What You Cannot Share: Personally   regulations such as the Equality
            identifiable information, confidential   Act 2010 to prevent discrimination.
            business data, customer records,   Transparency in AI decision-making is
            employee data or anything that could   crucial. Employees should understand
            breach data protection laws.    the reasoning behind AI-generated
          n  Data Usage Risks: Many AI platforms   recommendations and verify their
            store user inputs, which could lead to   accuracy before acting on them.
            data leaks or unauthorised access.
                                            What’s the UK government’s
          Always check the provider’s data policies   stance on AI and data protection?
          before using AI tools for work-related   The UK government has been taking a
          tasks.                            sector-based regulatory approach to


                                                            26                                                                                                                     27
   21   22   23   24   25   26   27   28   29   30   31