Page 9 - BOSS Today Issue 24

Be prepared for the future

Olivetti understands how vital This ensures that only those Dealers, who Marketing Support The “Best for Solutions” “Best for Solutions” Dealers will be asked
Olivetti’s it is for their valued Dealers to can provide full solutions consultation Programme Criteria. to commit their staff to on-going sales
“Best for differentiate themselves from the and support, across the full range of Olivetti will assist “Best for Solutions” The “Best for Solutions” Programme is and service training to provide fi rst tier
competition in a world where price
Olivetti solutions products, will be
Dealers to promote themselves through
of Service Level Agreement (SLA) with
is now the major factor in the awarded full “Best for Solutions” status. various sustained marketing activities a strategy for growth based on a shared their customer/end user including: fault
Solutions” success of a deal, despite how good What are the benefi ts of and includes the creation of general and commitment and upon the following diagnosis, updating fi rmware licences,
the products and services, on offer,
bespoke mailing materials, assistance
hardware issues and fi xes, and commit to
criteria to maintain a very high level of
are. being part of the Dealer with exhibitions, Open Days or other professionalism and knowledge: a timely and measured response.
Programme As a result of listening to feedback from Programme? customer events, help to produce
its Dealer network, Olivetti has built Unique National Tender valuable customer case studies and help Any Dealer considering being part of With the levels of training available to
with local press activity.
“Best for Solutions” Dealers, the Olivetti
the Programme needs to have, in place,
on the success of the “Best for Color” Opportunities an Authorised Service Department, Technical Support Team will only need
Provide authentication across a programme and has devised its “Best Exclusive “Best for Solutions” Programme fully trained by Olivetti to manage to step in to help when all reasonable
mixed fl eet of MFPs for Solutions” Programme to provide A substantial part of Olivetti’s growth branding and logos will be available for their Solutions Range to provide fi rst efforts have been made to resolve the
Dealers with a competitive edge while, plan is to develop long-term partnerships Dealers to use in their own above-the- tier of support to their customer/end technical issues in-house. A full Technical
Offer “Follow-me” printing at the same time, taking advantage with large associations and organisations line and below-the-line marketing and use including: consultation, scoping, Installation Checklist will be supplied to
of consistent and competitive pricing, that require nationwide product showroom branding. demonstration, quotation, installation, each dealer, in the programme, to assist
Credit control and billing across exclusive membership benefi ts and installations and service support. implementation and customer training. with their in-house support to customers.
MFP fl eets empowering them deliver a high level of
technical expertise to their customers. Only those Dealers who are part of the “Best for Solutions” Dealers need to As Dennis Woods, Olivetti UK’s Managing
Provide Rules-based printing Olivetti “Best for Solutions” Programme be able to commit to attend and pass Director, said “We are delighted with the
The programme has also been developed will be considered and invited to become Solutions training for the full range of response we have received from those
Support Document Archiving as part of Olivetti’s strategy for growth part of their nationwide support network
workfl ows products in the solutions range, but, will dealers who have applied to become part
and the programme will enable Olivetti for these prestigious opportunities when be able to apply to become a “Best for of the Scheme. They can see the benefi ts
Differentiation and the and its partners to work very closely it comes to solutions business, opening Solutions-Associate”, if they are able of selling this Software Application and
generation of revenue together to achieve growth in the coming new doors to prospects that could build commit to and pass Technical Training are embracing what we are all striving to
years. over time and strengthen a Dealer’s long- on a part of the range with a view to achieve”.
Protect your customer term potential. working towards the full range in the
The programme has been devised to be near future.
Open doors to new prospects achieved by Olivetti Dealers. There is no ...Be the Best
guaranteed entry, which adds value.

For more details about
how to become part of the
Olivetti “Best for Solutions”
Programme please contact us:

Abi Stafford : 01908 547980
a.stafford@olivetti.com
www.olivettiuk.com

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