Page 31 - BOSS Today Issue 62
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BOSS Today    #62  NEWS                                                         NEWS     BOSS Today      #62






 Celebrating 20 Years of   retail has been widely recognised. She has   BOSS Business
 Sarah’s dedication to independent
 Stationery Supplies  been crowned Independent Retailer of the   Supplies Charity

 Year three consecutive years at the BOSS
 Awards, a testament to her commitment
 to excellence, creativity, and community
 engagement in the industry.  wins at the ACO
 Beyond her shops, Sarah has been a
 his year marks an incredible milestone   squeeze. What’s kept us going is showing   passionate advocate for the stationery
 Tfor BOSS Member Stationery Supplies.   up every day, keeping regular hours,   industry, playing a key role co-ordinating   Annual Awards
 The independent stationery, gift and   being consistent, having great products,   National Stationery Week, celebrating
 greetings card shop in Marple, Cheshire.   keeping up with trends and customer   and promoting the joy of stationery
 Founded in 2005 by Sarah Laker, the   needs and making sure our social media   across the UK. Through this initiative, she
 store has spent the past two decades   helps people feel connected to the shop   encourages people to reconnect with the   he BOSS Business Supplies Charity   Chair Kelly Hilleard, Trustee Sara
 becoming far more than a retail space, it   even when they can’t visit in person.”  tactile, creative, and personal experience   T(BBSC) has won the Small Charity   Bennett and Secretary Liz Whyte
 has grown into a cornerstone of the local   of writing, gifting, and sharing stationery.  of the Year at the ACO (Association of   at a reception dinner. Supported by
 community.  Has your local community helped    BOSS are proud to have Stationery   Charitable Organisations) 2025 Annual   Family Fund Business Services, the
 Sarah established the Marple shop   shape your success?  Supplies as a valued member of our   Awards on 18th September in London.   awards recognise excellence across
 after leaving a career in nursing to pursue   SL: “I couldn’t have done it without them.   community and wish Sarah and her team   As remarked during the ceremony,   the UK charity sector, with a focus on
 her dream of running an independent   The suppliers who really ‘get’ independent   every continued success as Stationery   the judge’s feedback was: “With an   grant-making and benevolent support
 business. Since then, her passion for   shops and go the extra mile for us are   Supplies celebrates 20 wonderful years.  inspiring philosophy and approach, this   initiatives.
 stationery and community has only   absolute gold. And the support of my   volunteer-run organisation has achieved   Kelly Hilleard, BBSC Chair
 grown. In 2020, she expanded by opening   customers has been incredible. Being part   outstanding results. By educating   commented, “This award belongs to
 a second branch in Wilmslow, bringing the   of a community means giving back too, so   others, they empower people to learn,   every trustee, volunteer and industry
 same personal touch and quality products   I try to do my bit, whether that’s through   grow and support themselves – a model   partner who continue to support people
 to a wider audience.  our charity calendar, mystery card bag   To still be here 20 years   of lasting impact and self-sufficiency.”  in the business supplies community
 To mark this incredible 20-year   sales, or donating raffle prizes to local   later means everything. It   The trophy was presented to BBSC   when they need it most.”
 milestone, we asked Sarah some   schools or the many other initiatives we
 questions to reflect on her journey, the   do. It’s a two-way relationship that makes  shows that the people of
 challenges she has overcome and the   us all stronger.”  Marple really value having
 role Stationery Supplies plays in the
 community.  What differentiates an    an independent shop at the   BOSS Announces Sam Stafford as
 independent retailer?  heart of their community.
 Can you tell us how you feel after    SL: “It’s the personal touch. We know   For me, it’s not just about   BOSS People & Culture Forum Chair
 20 years in business?  our customers, we care about them and
 SL: “It’s a huge achievement and one I   often we’re the only person they chat to   selling stationery, it’s
 don’t take for granted. Running a small   that day. It’s not just about buying a pen   about the friendships, the
 business has its ups and downs, but   or a notebook, it’s about the smile, the   OSS is delighted to announce Sam   Including representatives from Advantia,   Sam Stafford commented, “I am
 having such a loyal, supportive team   conversation and the experience of being  conversations, and the   BStafford (Chartered MCIPD) as the new   ACCO, Avery, Brother, Durable, evo Group,   committed to strengthening collaboration
 around me makes all the difference.   welcomed into a space where you’re more   sense of belonging that’s   BOSS People & Culture Forum Chair.   Fellowes, Heatons, Lyreco, MBM Omega,   across the HR profession, enabling the
 We’re proud that Stationery Supplies has   than just a transaction. Not forgetting the   grown over the years.  Sam is an experienced Head of HR   Mitsubishi Uni-Ball, Paragon Business   exchange of best practice, and supporting
 become part of so many people’s daily   specialist knowledge that reassures our   and a member of Viking’s UK & Ireland   Essentials, Viking UK & Ireland and YPO,   organisations as they navigate an
 lives and celebrations, from back-to-  customers that they are in safe hands.”  leadership team with a proven track   the group look to cover the following:  increasingly complex people landscape.
 school to birthdays and beyond.”  record of shaping and leading people        As the role of HR continues to evolve, it
 What does the future hold for   strategies that deliver both organisational   n Imminent new legislation  is essential that leaders work together to
 Have there been any trends since setting   independent retailers?  performance and individual growth. With   n Employment law & skills reforms  anticipate change and shape strategies
 up your business?  SL: “I think it’s all about continuing to   over 15 years in HR and leadership roles,   n Training & apprenticeships  that deliver long-term business impact.
 SL: “The stationery world has changed   offer what can’t be found online: the   she brings a collaborative and inclusive   n Mentoring  The BOSS People & Culture Forum provides
 so much since 2005. Traditional office   personal service, the human connection,   style, contributing people-centred insights,   n Diversity and inclusion  an important platform for constructive
 products like accounts books and   the specialist knowledge, being a part   thought leadership and practical support.   n Employee well-being  dialogue, shared insight, and collective
 filing systems have declined, so I had   of the local community, the chance to   The BOSS People & Culture Forum was   n Leadership and management  progress across our sector.”
 to diversify into greeting cards, gift   browse and discover something lovely you   created in 2024 in reaction to the incoming   n Company culture
 stationery, and gifts. And then there were   didn’t even know you wanted. Indie shops   Employment Rights Bill and exists for   n Employee engagement  To read more on the BOSS People &
 the big hurdles: the recession, Brexit, the   will keep being those destination places   senior HR leads in the Business Supplies   n Professional development  Culture Forum click here or to join the
 pandemic, the paper crisis caused by the   where people come for the experience as   Industry to share best practice and   n Remote work  group contact amy@bossfederation.co.uk
 war in Ukraine, and now the cost-of-living   much as the products.”  understand upcoming legislation.   n Recognition and rewards


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