Page 16 - BOSS Today Issue 56
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BOSS Today      #55    60 SECOND INTERVIEW








              Speed Learning











              BOSS Today talks to Andrew Jones, CEO at OT Group.



              BT:    Please can you give us a brief   BT:    What value do you think the   three million products by the end
                 summary of your career so far?   Spicers name brings to OT Group’s   of 2023.  This will give dealers the
                                                  wholesaling operations?          opportunity to empower their
              AJ:    I started out my career in the                                customers to find anything they
                 automotive industry, where I   AJ:    There was a great enthusiasm   may require within a dealer’s
                 gained skills and knowledge across   amongst dealers and key industry   webstore, rather than using other
                 the whole value chain: I started in   bodies to return the Spicers brand   online sites to purchase their
                 engineering, but was lucky enough   back to the wholesale channel due   ad-hoc products or products that
                 to work in areas from production   to its strong, longstanding heritage   a ‘traditional’ dealer might not
                 and programme management, right   and as the home of our          usually be able to supply.
                 through to procurement, sales and   5 Star product range. Reintroducing
                 new product development. I then   the Spicers name has given us   BT:    What do you believe are the biggest
                 went to the Netherlands to work   the opportunity to simplify our   challenges facing Spicers in the
                 for TomTom to support the setup of   brand strategy and align our UK   next two years?
                 their automotive division. In 2015 I   and Ireland wholesale divisions.
                 was offered a position as Associate   Our redefined Spicers proposition   AJ:    An ongoing challenge in UK
                 Director in the business consulting   centres around the customer   wholesaling has been to operate a
                 division at Grant Thornton, where   experience – getting the right   profitable business model: we’re
                 I spent two years. I joined Paragon   products at the right price and   all experiencing rising costs at the
                 Group in July 2017 as UK Managing   delivered on time – which really   moment, and Spicers is no different.
                 Director for Paragon ID, which I   is what a wholesaler should be   The redefined Spicers is very
                 headed up for four years before I   focusing on.  Our core focus for   streamlined and we’ll need to keep
                 was offered the opportunity to join   Spicers is to be easy to do business   focus on introducing technology
                 OT Group as CEO.                 with and put our customers at    that will help keep our cost to serve
                                                  the heart of what we do; to listen   low.
              BT:    Why have you chosen to take up   to our customers and strive
                 this new challenge at OT Group?  to deliver what they need – a   BT:    How different will Spicers look in
                                                  stable and reliable product range   two years from how it is today?
              AJ:    The initial review of the Group   and distribution platform. The
                 identified plenty of challenges, but   implementation of D365, our new   AJ:    We’re currently implementing a
                 it also highlighted opportunities   Enterprise Resource Planning (ERP)   new ERP system which will bring
                 across sales, procurement and    system, will empower us to achieve   many benefits for our dealers in the
                 operations. I felt that if we could   our goal.                   future, including a complete audit
                 get the right growth strategy in                                  trail of orders, visibility of order
                 place, with the right team and align   BT:    What do you believe are the   status, detailed tracking capability
                 the cost base, it would give us the   greatest opportunities for Spicers   and delivery options, such as
                 right platform to grow the business   in the next two years       desktop deliveries, timed options
                 organically and position us well                                  and an electric fleet. This will also
                 for future acquisitions. In essence,   AJ:    We have exciting plans to help   bring technology that will ensure
                 I wanted the opportunity to turn   fuel dealer growth and to provide   we’re easy to do business with, with
                 around a challenged business and   dealers with access to over a million   many self-serve options for those
                 lead the sales and profitability   products through our extended   resellers who wish to trade more
                 growth of OT Group.              range initiative, with a target of   electronically in the future.




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