Page 27 - BOSS Today Issue 20
P. 27

“A single industry         “Those who understand       “OP dealers who don’t
       exhibition. All            what drives their           adapt to the changes.
       embracing - not            cash profit and where       I am surprised by the
       just traditional OP        their current strategic     apathy of some OP
       manufacturers and          strength lies, then work    dealers - they seem to be
       distributors.”             in the detail to protect    waiting for Amazon to
       Sean Starkey               and enhance that before     bed down. Well, Amazon
                                  going too mad trying        have already bedded
          Who will be the winners    to eat other people’s    down and are a really
       9in 2014?                  lunch!”                     major player now!”
       For all of the respondents, the   Philip Beer          Sean Starkey
       common element to those
       whom they expected to      Finally, two of the respondents   Finally, both wholesalers felt that
       succeed in 2014 was that they   named particular companies   the contract stationers would
       not only noticed the need for   whom they felt would succeed:  have another difficult year:
       change, they were willing and
       able to react to it.       “Spicers are now            “The big boxes again.
                                  operating outside of the    The strategies they are
       “Those who embrace         standard/traditional        pursuing, their slow
       change and look to         OP market and are           ability to change. It will
       develop new marketing      being very creative         be interesting to see
       and sales strategies       and intelligent in their    how the Office Max/
       based on new added         market approach.            Office Depot merger
       value products and         VOW are picking up          goes through: while they
       services.”                 traditional OP business     are sorting that out, the
       Michael Gardner            from Spicers and are        market will pass them
                                  also rather innovative,     by.”
       For most respondents, this   too.”                     Alan Ball
       meant those OP dealers who   Sean Starkey
       were willing to widen their                            “Small ‘Mom and
       ranges by investing in new   “Spicers! Because of the   Pop’ resellers who
       products, and who had      changes we have made        just want to sell OP.
       re-thought both their role in   this year. Our strategy   Contract stationers will
       the supply chain and their   will be proved right and   continue to hurt without
       routes to market:          we will come out on top!”   consolidation.”
                                  Alan Ball                   Robert Baldrey
       “Proactive resellers
       who are focussed on              Who will be the losers
       complete offering          10  in 2014?
       for their business         Unsurprisingly, virtually all of the
       customers: ie a one stop   respondents felt that those who
       shop. Those who think      would lose out in 2014 would
       creatively about the       be those companies that did
       supply chain and how       not make the changes outlined
       they can work on that      above.
       with their wholesaler.”
       Robert Baldrey             “Those who continue
                                  to ignore the changes
       “Dealers who have          around them in the
       invested in their sales    market and continue
       teams and in new           to think they can price
       products, such as FM       themselves into the
       supplies.”                 future.”
       Alan Ball                  Michael Gardner



                                                                                     December 2013/January 2014 | BOSS TODAY  27


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